Privacy Policy

Protecting your personal data is a top priority for us at Vozis Travel Agency. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.vozistravelagency.com, as well as when you make use of our travel services.

1. Data We Collect

When you browse our website or communicate with us, we may collect the following information:

• Full Name
• Email Address
• Phone Number
• Travel Preferences & Itinerary Data (e.g. travel dates, destinations, passenger requests)
• Payment Information (processed exclusively through secure, certified payment gateways)
• IP Address and Browsing Data (collected via cookies)

2. How We Use Your Data

We process your personal information strictly for the following purposes:

• Processing travel bookings and delivering bespoke itinerary services.
• Direct communication regarding quotes, confirmations, and updates.
• Customizing recommendations tailored to your unique preferences.
• Sending occasional newsletters and curated travel inspiration, where consent is granted.
• Enhancing website performance, responsiveness, and customer experience.

3. Data Sharing & Third Parties

Your personal information is never sold or shared with third parties, except when strictly necessary for:

• Fulfilling your reservation with certified partners (e.g. airlines, luxury hotels, yacht & private aviation operators).
• Compliance with legal obligations, maritime regulations, or regulatory authorities.
• Secure hosting and cloud infrastructure support provided by accredited technical partners.

4. Cookies & Tracking Technologies

Our website uses cookies to optimize your browsing experience and collect anonymous analytics. You can manage or disable cookie preferences directly in your web browser settings.

5. Data Security

We implement stringent technical and organizational security measures (including SSL/TLS encryption, secure servers, and restricted internal access) to safeguard your data against loss, unauthorized access, or misuse.

6. Your Rights Under GDPR

In accordance with the General Data Protection Regulation (GDPR), you hold the following rights:

• Right of Access to your personal records.
• Right to Rectification or Erasure (“Right to be forgotten”).
• Right to Restriction of Processing or objection to specific processing.
• Right to Data Portability in a standard structured format.
• Right to Withdraw Consent at any time without penalty.

To exercise any of your rights or request clarifications, contact our data protection team directly at info@vozistravelagency.com.

7. Policy Amendments

We may update this Privacy Policy periodically to reflect operational changes or statutory requirements. The most recent version will always be accessible on this page with its revision date.